
02.11.26
How to Pick a Phone Plan: Your Complete Buying Guide
by Valeria Dulava
Consider Straight Talk if you have high data needs or want multiple lines, but TextNow offers much lower costs and more flexibility.
Prepaid phone plans from lower-cost operators called MVNOs hold the key to lowering your phone bill. MVNOs lease space on the major cellular networks, giving you the same wireless connectivity as the big carriers — but at a more budget-friendly price.
You’ll find plenty of choices, with more than 50 MVNOs in the U.S. To help you choose, we put together this comparison of Straight Talk vs. TextNow.
Both Straight Talk and TextNow offer nationwide phone service with unlimited talk & text, plus choices for how much data you want. In short:
For truly flexible and affordable phone service, TextNow wins hands down. You can start with — or revert to — $0 service, and choose data at reasonable daily, weekly, or monthly rates. Perks and rewards add value, although you won’t get mobile hotspot data. The monthly Unlimited Plan offers 20GB of data before slowing, which is enough for average or light data users.
Straight Talk lacks the affordability of TextNow, but it has attractions for higher data users. The top plan, Platinum, gives you unlimited data and hotspot plus access to Verizon’s fastest 5G UW network (although data on it is subject to slowing during congestion). If you need a lot of data, Straight Talk’s higher-end plans are worth a look. Consider them alongside similar unlimited data plans. Also, look into the best Verizon phone plans if you’re set on using that network. Verizon’s postpaid plans and its own prepaid plans get higher network priority than MVNO plans like Straight Talk, and you might find a choice with better priority at a comparable price.
Straight Talk is a prepaid phone service provider (an MVNO) owned by a Verizon subsidiary and offering service on its network.
Its prepaid phone plans offer unlimited talk & text plus data varying from 10GB to unlimited per month, with various amounts of mobile hotspot.
TextNow is also a prepaid wireless provider operating on a nationwide 5G network as an MVNO. Its base level of service is free, offering unlimited talk & text plus 1GB of data for essential apps. Customers can add more data in flexible amounts, up to the monthly Unlimited Plan.
Straight Talk wireless plans feature four levels of service that range from $35 to $65 monthly. The entry-level plan, Bronze, costs $35/month and includes 10GB of high-speed data but excludes hotspot data and is only for single-line accounts. Premium features — like unlimited high-speed data, access to Verizon's fastest 5G UW network, and hotspot data — are limited to the higher-cost plans, Silver ($45), Gold ($55), and Platinum ($65). Those also allow family plans up to five lines.
It also has some basic single-line plans for flip phones or customers bringing a phone; this review focuses on Straight Talk’s more mainstream plans.
TextNow, on the other hand, emphasizes affordability and offers a different pricing structure. The $0 Free Flex Plan includes 1GB data for essential apps such as email, finance, rideshare, and maps. Users can add more data by the day ($2.99), week ($8.99), or month ($35.99). They can also revert to the free level at any time without losing service, making it a good choice for those on a budget or who want to lower their phone bill. It also provides an affordable option to have a second phone number, for a small business or privacy reasons.
The My Straight Talk app lets users shop, manage their account, and earn rewards. For example, you can check balances, activate or refill a plan, and track your rewards. Overall the app has a 4.8 rating on the Apple App Store and a 4.4 rating on Google Play.
The TextNow app similarly lets customers pay, manage their account, and get discounts, offers, and rewards. Unlike Straight Talk’s app, downloading the TextNow app is all you need to begin calling and texting over Wi-Fi; it’s optional to add a SIM card if you want to extend service off of Wi-Fi. The TextNow app has a 4.8 rating on Apple App Store and 4.6 on Google Play.
You can choose monthly service with both TextNow and Straight Talk, without the worry of a contract — although Straight Talk does offer a discount on Silver and Gold plans for customers willing to pay for 3, 6, or 12 months at a time. But you can't get a refund for unused service if you switch to another carrier before your purchased period ends.
Prepaid carriers require payment up front before you get service. But TextNow differs from most prepaid carriers by offering free basic service, which only requires a SIM card activation to get started on its network. This allows users flexibility to add data when they want it or revert to free service at will.
Straight Talk offers multi-line discounts, and you can have up to five lines on a plan. It also gives single-line users a discount for buying service for 3 months at a time (Silver and Gold), or in 6- and 12-month increments (Silver only). Customers bringing their own phone can qualify for the $25 Straight Savings plan with unlimited talk, text, and data.
It’s worth noting that while many carriers offer an ongoing price discount for using AutoPay, Straight Talk limits its AutoPay discount to single-line accounts and it’s only for the first three months of service. Other prepaid phone plans more commonly offer an ongoing discount for using AutoPay.
TextNow’s promotion focuses on its SIM card. You get a free physical SIM card with purchase of an Unlimited Data Plan, otherwise the physical SIM is a one-time $4.99 fee. However, users on iOS can get and activate a free eSIM in the TextNow app for instant service.
Both carriers have an app and rewards program. With Straight Talk, you can use rewards points toward buying service or add-ons. Plans above Bronze level also get a $100 anniversary device credit. TextNow offer discounts and offers from brands you love, plus TextNow Rewards that let you uplevel your user experience.
Straight Talk’s premium features — unlimited high-speed data, 5G UW access, and hotspot data — are limited to higher-cost plans. If you’re concerned about data usage, you might find similar unlimited data plans for better prices. Meanwhile, its base Bronze plan is pretty stripped down for its $35 cost compared to basic prepaid phone plans from other providers.
TextNow’s main tradeoff comes down to ad-supported free wireless, which may feel intrusive to some users but are easy to remove by upgrading to weekly or monthly data plans.
TextNow’s prices include taxes and fees, so you won’t face extra costs at checkout.
Straight Talk adds taxes, fees, and surcharges, so your phone bill will be higher than the listed plan price. Consult the Broadband Facts sheets on the Straight Talk website to see additional costs (users in some states can also enter their ZIP code to discover additional surcharges that might apply).
Straight Talk offers family plans on its top three plans. Pricing for each line varies as you add more, up to the maximum five lines on a single account. For example, on the Platinum plan you pay $65 for the first line, then $50, $35, $30, and $45 for lines 2 through 5. Overall, you’d pay $225 rather than $325 monthly for five lines. Note that multi-line accounts don’t get the AutoPay discount, however.
TextNow does not offer family plans, so you’d need to get and manage an individual account for each family member.
>> Read more: Discover the best family phone plans
Neither carrier offers senior discounts or plans tailored specifically to seniors. If you’re searching for a stripped-down plan at low cost, Straight Talk does offer a Basic Phone Plan, but it can only be used with a flip phone. And the $30 monthly charge is a pretty high price for only 1,500 minutes of talk and 100 MB of data.
Budget-conscious users would be better off with TextNow’s Free Flex Plan, which gives unlimited talk & text plus 1GB of data for essential apps — for $0. It can be paired with a wide variety of phones, not just flip phones.
>> Read more: Check out our guide to the best cell phone plans for seniors
As MVNOs, both carriers pay to use the network of a major wireless carrier, and they get lower priority than those networks’ postpaid phone plans. That means customers could experience slower speeds during times of congestion or peak usage.
Straight Talk uses Verizon’s network, which won Opensignal’s 2026 Mobile Experience Award for user coverage experience. Check the Straight Talk coverage map to see if it’s a good fit for where you use your phone.
TextNow is on a nationwide 5G network that has the highest “time on network,” a measure of how consistently users have access to a 3G or better connection. You can check the TextNow coverage map to see coverage in your area.
When it comes to mobile data speeds, Straight Talk’s Broadband Fact sheets indicate faster download speeds (34-149 Mbps compared to TextNow at 5-75 Mbps) as well as faster upload speeds (6-37 Mbps vs. 1-15 Mbps).
Still, both carriers’ stated speeds will support data-heavy tasks like video streaming and video calls. For truly data-intensive actions like multiplayer online gaming, however, Straight Talk is the better choice.
You can BYOP (bring your own phone) to either carrier, provided the phone is unlocked and compatible with the service. Use the compatibility checker on either carrier’s site to see if your phone will work. If so, it’s as simple as getting a SIM card or eSIM from the carrier and activating service.
Straight Talk offers phones for purchase on its website and in retail locations, including vending machines at select Walmart stores that dispense pre-activated iPhone and Android devices. TextNow does not offer phones for purchase.
The Straight Talk website offers phone financing through the SmartPay lease-to-own program, which covers up to $1,500 (no credit needed but it requires an income check and Social Security number). However, it may well be more economical to find an unlocked phone deal elsewhere and bring the phone to whatever carrier you select; check out our free phone bill calculator to see.
Both Straight Talk and TextNow collect the standard personal data related to signing up: name, phone, email, billing and shipping addresses, logs and device details. Both carriers keep customer passwords secured. Straight Talk notes that credit card data is either encrypted and stored in a protected database, or is not stored at all. TextNow does not store credit card information; it is processed directly by the involved payment processors.
As always, take precautions to keep your account and your phone safe: Create a strong password for your account and back it up with a 2-factor authenticator. Changing passwords regularly also helps protect your data (using a password manager app makes it easy). Know how to spot and avoid phishing scams and beware of SIM swap scams.
Straight Talk does not have stand-alone stores, but you can buy phones and service at Walmart stores and get limited customer service there as well. Or you can use the website to shop and to get answers from an automated service bot at any time. Online chat with an agent is available daily, 8 a.m.-3 a.m. Eastern. You can also call 877-430-2355, although Straight Talk doesn’t publicize the help line’s hours of coverage.
Worth noting: Customer reviews of Straight Talk paint a stark picture, with a very low 1.2/5 rating on Trustpilot. Complaints focus on poor customer service, dissatisfaction with staff, and problems with service or payment processing.
TextNow’s customer service features an AI help bot that’s available at all hours, plus human reps available daily 10 a.m.-5:30 p.m. Eastern. TextNow has a 4.1/5 Trustpilot rating, much higher than Straight Talk’s. User comments are more positive about troubleshooting support, with complaints focused on terms & conditions-related issues like trying to restore a disabled account.
Straight Talk offers some attractions for heavy data users with its highest-tier plans, which offer unlimited high-speed data (although it’s prioritized below Verizon-branded plans), generous hotspot data, and access to the highest-speed 5G UW network. However, you can find lots of cheap phone plans that may beat the price or perks. And if you’re prepared to pay $65/month for Straight Talk Platinum, you might consider going just a bit higher to get Verizon’s postpaid Unlimited Plus plan at $70 and enjoy top network priority.
TextNow comes out far ahead if your concerns are affordability and flexibility. Although the base Free Flex Plan has limited data, it’s completely free to use. And you can add data as needed — by the month, week, or a single day — to match your needs. You can drop back to the free level at any time without service interruption.
If you have questions or comments, send us a note at [email protected]!