Careers at TextNow

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Join the communication revolution

We’re not just changing how people connect, we’re helping them take control. Ready to be a part of something bigger?

See Open Roles >>

Why TextNow?

Having a phone plan is essential to daily life, but it’s a luxury that isn’t affordable for many. That’s why we work hard to make free phone service accessible to everyone.

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Purpose-driven work:

We’re energized by the millions of people who depend on us daily for free phone service.

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Innovation in action:

As trailblazers, we’re not afraid of challenging the status quo. It’s where we thrive.

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Growth opportunities:

We’re committed to nurturing talent and empowering our employees with opportunities fuelled by their ambition.

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Inclusive environment:

Our diversity is celebrated as a strength because it’s reflective of the community we serve.

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Work-life balance:

At TextNow, productivity and grit are balanced with flexibility and understanding. We’re more than our titles.

As a leader, I am empowered to make decisions that best suit my team and area of responsibility. This company and team are always looking to improve and ensure we're moving towards our goals, which means we make decisions fast when things aren't going how we want them to.

Andrew Head of Security, Compliance & IT

The company’s mission to make communication accessible for everyone aligns deeply with my own values, and the collaborative work environment has allowed me to grow both personally and professionally year after year. I’ve had the chance to take on impactful projects, drive innovative solutions, and work alongside some of the brightest minds in the industry. What really sets TextNow apart is how they genuinely value each employee as an individual, fostering not just a sense of inclusivity but also providing ample opportunities for career growth.

CJ Senior UX Researcher

I love that the culture at TextNow thrives on a shared passion for helping people. Every member of our team is willing to go out of their way to support one another, making it a joy to work together on projects that create great experiences for our users and ensure their voices are heard!

Kate Program Manager, Customer Care

Employee Benefits

When you join TextNow, we invest in your health, growth, and well-being through comprehensive 
benefits and meaningful programs.

  • Competitive compensation 
+ equity
  • RRSP / 401(k) matching
  • Hybrid workplace/in-office Wednesdays
  • Learning & development opportunities
  • Comprehensive health, dental & vision benefits
  • Unlimited PTO + paid holidays
  • Annual wellness benefit
  • Free TextNow phone service

The TextNow Culture

Core value
We Build Together
We’re solving big problems with people who are curious, collaborative, and always looking for better ways to work. We challenge assumptions, move quickly, and support one another along the way. Whether we’re planning together in person or collaborating across teams, we’re focused on building great products and an employee experience that helps people do their best work.
Core value
AI Is Part of How We Work
We use AI to help our teams move faster, explore new ideas, and spend more time solving meaningful problems. Across TextNow, we are experimenting with new tools and approaches that improve how we build, collaborate, and serve our customers.
Core value
Better When We're Together
Great work requires both focused individual time and meaningful collaboration. Throughout the year, we intentionally bring teams together for planning, problem-solving, learning, relationship-building, and celebrating what we’ve accomplished.
Core value
We Start With the Customer
Everything we do starts with the people who rely on TextNow. Whether we’re improving our network, launching new features, or refining how we work, we focus on creating simpler and more reliable ways for people to stay connected.

Join our team

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A look into our application process

Every role is different, but our hiring process typically includes:

  1. A conversation with a member of our Talent team
  2. An interview with the hiring leader, plus conversations with future teammates and/or partners
  3. A culture interview to ensure we can mutually enrich and complement each other’s values and perspectives
  4. A role-related exercise or technical interview, when relevant
  5. A final decision and offer

We'll let you know what to expect before each stage and give you time to ask questions along the way.