Adjust your Phone Plan to Your Needs

With TextNow, managing your phone plan is easy. You don’t need to call or chat with customer support and there are no contracts you’re forced into. You can change your plan manually at any time, without having to wait or facing any restrictions or hidden fees.

Whether you need more data to keep an eye on the news this month or want to reduce your plan because you’re in a tight spot financially, TextNow has got you covered.

The easiest way to manage your account is online at www.textnow.com/messaging. Once you are logged into your account online, here’s how to get to your account page, and everything you can do in there.  

In the menu on the left side of the page select My Wireless Account.

Your account page has two tabs at the top, one for Account and one for Support. Clicking on the Support tab brings you to our support page, with help articles, video tutorials, and chat.  

Under those two tabs is your account balance, which will show the remaining funds in your account, if any. Under Account Balance, you’ll see the plan you’re currently on.

Every one of our SIMs comes bundled with Free Unlimited Talk & Text. We will never charge you for domestic calling and texting over mobile or Wi-Fi.

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Under your plan, you’ll see the add-ons you can use with your plan. Simply click on the add-on you’d like to add to your account.  You can also see more information about each of the add-ons by clicking on them.  

‍Note: Prices are subject to change. For the most recent prices, please check online on your account, or on the TextNow app.

Note that if you’re downgrading to less data or an ad-supported option, the existing service you already paid for will remain active until your next scheduled billing date. If you choose to upgrade, the change will take place effective immediately.

Further down the page you can see more options to manage payments, change your payment method, and see your purchase history.

And finally at the bottom of your account page you’ll find some options for managing your device and phone number.

‍Manage Device allows you to swap your TextNow account including your TextNow number and messages.

‍Phone Number Transfer is for porting a number into or out of TextNow.

‍Deactivate TextNow SIM card will disable the TextNow SIM card in your phone. Note this means you will only be able to use TextNow with Wi-Fi on that device.

With TextNow, you never pay an overage fee. Change your data allotment whenever and however many times you need to. Revert to our free service or cancel with zero penalties.

Your ability to stay connected should always be yours to manage and control -  let your TextNow account work for you!

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