November 27, 2019

A Thank You To Our Customers

Written by derek


It’s that time of the year again- our offices are covered with festive decorations, days are getting shorter, and as we gather around a feast-adorned table with our loved ones, we are asked to give thanks.

While Thanksgiving is a sacred time to spend with family, we can’t help but think about you- our customer. We’ve welcomed millions of you into the #TextNowFamily over the past decade, and like any family gathering, we’ve had our disagreements.

You wanted us to be more flexible at a time where we couldn’t be. We wanted you to give us more of your time when you weren’t always available. But as the years went by, and we welcomed more of you (and more of us) into our family, we feel like we’ve finally come to an agreement.

Our service is now available on more platforms than some of you know what to do with, we’ve kept our promise to keep texts and calls unlimited (and free), we’ve introduced picture, video, even GIF messaging to keep things light, and most importantly, we never stopped listening. And I am always thankful for what we hear:

Using this TextNow free service has been a blessing to me. I am a low income mother of 6 kids, having phone service isn't in my budget I can't afford it. So with that being said, this TextNow service is wonderful.  I can stay in contact with my family, make drs appts for kids or even myself, I absolutely love it!”-Jazzmine, IL

“With life on a roller coaster I haven't had a chance to have minutes or a phone plan so this has been like a blessing cause as long as I have internet/wifi I am able to keep up with my kids and mom and brother “-Mark, IN

“TextNow has been a life saver for me and my family! We had been facing financial difficulties for the past couple of years. TextNow kept us connected without paying a bill, as long as we were under wifi we could check in. Thank you for being my way to stay in touch during the worst times of my life.”-Jamila, CA

We started this business as a simple app in 2009 as a means to avoid paying high cell phone bills, while remaining connected to those that mattered to us. We haven’t forgotten this vision, and as we move on to the next decade of meaningful technology in a couple of months, we want you to know that it’s a vision that is going to be put first: Help people stay connected for free, or as close to free as possible. Regardless of their ability to pay for wireless service.

So we raise a glass to you- our customers. And give thanks for your support over the years, and look forward to a new year of possibilities, and endless free connections.


Derek Ting.