COVID-19 Response
Stay connected.
Stay safe.
We're Here for You
At TextNow, our mission is to provide excellent phone service for free, or as close to free as possible. And we understand that right now, staying connected is more important than ever. Read on to learn about how we’re helping, get answers to some of your questions, and access resources to help you stay safe through these challenging times.
#HelpingHands
How We're Helping
Nothing is more important to us than the health and safety of our teammates, our customers, and our communities. From device giveaways to service upgrades, community support to resources for customers, we’re doing everything we can to help you navigate these difficult circumstances.
Community Partnerships
We’re sending devices with free phone plans to non-profit organizations in our communities to make sure our most vulnerable have a direct line to essential services.
“The COVID-19 pandemic has forced us to change the way we serve our community members, as we can no longer conduct in-person meetings with counsellors. Many people who rely on our services can’t access basic phone plans, so the free service provided by TextNow is truly a lifeline in keeping our most vulnerable connected to the ongoing support they need during these difficult times”
Annabelle Porter,
Addictions Services Director
Addictions Services Director
Free Service for the Most Vulnerable
With millions of people in the U.S. and Canada losing their jobs, the economic disruption caused by COVID-19 has been unimaginable. We’re sending free devices, SIM cards, and upgraded service to as many people as we can who are no longer able to afford phone service. We want to make sure they can stay connected to the most important people in their lives while we get through this crisis.
Doing Our Part to Flatten the Curve
Our top priority is the health and safety of our employees, our partners and our communities. In early March we [temporarily] closed all TextNow offices and we’ve all been getting to know the work-from-home lifestyle. We’re making the most of it through game nights and happy hours –all virtually of course.
Follow us on our Instagram @TextNowLife channel to see how we are navigating this new lifestyle.
Keeping Customers Informed
We’ve brought back our Helping Hands series with tips and information for navigating these current uncertain times. You can see all our updates about staying connected with those living abroad, staying safe from phishing scams, and staying healthy on our blog
Our Response to COVID-19
Stay Healthy and Clean Your Phone to the Touch
Staying Connected With Those Abroad
Distance Learning: How TextNow is Helping Teachers Stay Connected
COVID-19 Phishing Calls and How to Avoid Them
Stay Informed: Where to Find Verified COVID-19 Updates
We're here to help
How to Stay Connected
Stay Close, From a Distance
Add a Second Line to Your Phone
Get a free second phone number while working from home, to keep your business and personal life separate.
*Sprint provides wireless service as the underlying network carrier only. TextNow is responsible to the TextNow subscribers for the service. Please call TextNow with any questions or comments about services. Sprint is a trademark of Sprint.